What is a Digital Mailroom?

A virtual mailroom allows you to standardize and reduce the risk of noncompliance by managing both paper and electronic mail through the same process. What if you could eliminate the distraction of mail processing entirely by outsourcing your mailroom?

Didlake Imaging automates and accelerates traditionally manual mailroom processes. Intelligent capturing and data processing gives you the power to deliver critical business information to the right people at the right time while lowering costs, all without leaving your desk.

Digital Mailroom Outsourcing and Automation in Manassas, Virginia.

How Does Mail Outsourcing Work?

When you work with Didlake Imaging to outsource your mail, we scan, digitize and route your mail for delivery to people or departments within your organization. Our advanced imaging facilities use safe and secure processes to keep your confidential mail, documents, and information private while allowing you to manage access to the proper people or departments.

Virtual Mailroom Automation Solutions

Digital Mailroom Services in Manassas, Virginia.
Once you redirect your mail to our scanning facility, our expert team will work with your organization to help automate your virtual mailroom. Here’s how we work with you to craft an automation solution that works for you.

  1. Didlake Imaging securely receives and opens mail parcels.
  2. We sort out the junk mail before we prep and scan documents.
  3. Each envelope’s content is scanned and digitally transformed into a searchable PDF document enabled by Optical Character Recognition (OCR).
  4. Scanned mail is uploaded to our secure cloud storage repository for you to view and manage all in one place.
  5. When combined with a robust Document Management System (DMS) you can distribute mail throughout your organization while managing workflows.
  6. Items such as checks and packages are returned to you with minimal contact.
  7. All original documents can either be returned to you or shredded through our partnership with TruShred.

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Features & Benefits

An Eco-Friendly Solution

An Eco-Friendly Solution

Our scanning experts process inbound physical mail to digital formats by manually scanning paper mail at our secure in-house facilities located in Manassas, Virginia.

Quick Search & Retrieval

Quick Search & Retrieval

Optical character recognition (OCR) converts the contents of your documents into searchable digital files. Digital access allows for better collaboration amongst colleagues and search capabilities within documents by text or index. Your workers can spend more time working and less time searching with increased efficiency and document control.

Private & Secure

Private & Secure

Keeping your information confidential is our top priority. Our staff is dedicated to keeping your data protected. Our team is HIPAA and NARA compliant, managing your paper mail in one location to standardize your process and reduce the risk of noncompliance with organizational and federal policies.

The Didlake Difference

The Didlake Difference

When you scan with Didlake Imaging, you make a difference. We provide people with disabilities enriching employment opportunities that integrate them into the workforce and our communities.

Service Solutions

Document Preparation Services
Separate files, remove staple and paperclips, fix tears and dog ears, and secure sticky notes and loose papers.

 

Document Scanning Services
Physical files are directly scanned to digitally indexed files stored on a secure server.

 

Optical Character Recognition
Provides you full searching capability of digital documents.

 

Forms Processing
Turn your information captured on forms into usable data.

Back-File Document Conversion
Scan and index existing documents, microfilm, and microfiche to a searchable digital archive.

 

Day-Forward Document Scanning
Scan, index, and store new documents as a part of your normal business workflow.

 

Cloud Storage Solutions
Store files in secure cloud storage. We deliver your scanned documents to you through Microsoft Azure’s secure cloud. Other delivery options include flash drive storage, external hard drives, and optical media (DVDs.)

See What Our Clients Have To Say

"I was greeted by highly personalized and friendly service for which I am grateful. I was very pleased with the results of their work and will use Didlake Photo Imaging again when I need similar services."
Stephen Robinson
"Working with Candie and everyone at Didlake for our large scanning project was a pleasure. They were courteous, professional, and made the process smooth and easy! They offered a more than fair price point for their services and of course, it is always wonderful to know that you are supporting a nonprofit like theirs that employs adults with disabilities. Would 100% work with them again!"
Rachel CarrierThreespot
"I had Didlake Imaging scan 3000 photos for me. Now those memories are preserved forever. Excellent service, excellent price. I highly recommend Didlake Imaging."
Mason Hollcroft
"I had a relatively small digitizing job for Didlake, but they treated me and my order with the same attention to detail and commitment to quality that I'm sure they give to large commercial jobs. Tremendous customer service and great value. Highly recommend this company!"
Ronald Richardson
"Didlake Imaging did a great job with our request! They were timely and responsive. I highly recommend them for service. Thank you!"
Toya PowellFaith in Action
“Scanning several years of membership documents was a daunting task for our Association. We quickly developed a great partnership with Didlake Document Imaging and they relieved us of this strenuous task. Their dedication to the confidentiality and safety of our documents was their number one priority. We appreciated their attention to detail and ease of the process."
"I chose Didlake for many reasons. I was planning to close my office and work from home. I wanted to digitize certain records and have them on my computer due to the lack of file space at my home. The process was easy and successful. I highly recommend them. They also manage mailrooms for offices who are limiting their staff coming into the office. Didlake crew, thanks for the great work."
"Didlake has saved United Cerebral Palsy (UCP) thousands of dollars in file storage, scanning, digitizing, and shredding! I'm very grateful to the Didlake Team for their professionalism, urgency, and commitment to exemplary customer service. Also, UCP is proud to collaborate with an organization the provides employment for people with disabilities. Bravo!"
Armando ContrerasUnited Cerebral Palsy

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