What is a Digital Mailroom?

A virtual mailroom allows you to standardize and reduce the risk of noncompliance by managing both paper and electronic mail through the same process. What if you could eliminate the distraction of mail processing entirely by outsourcing your mailroom?

Didlake Imaging automates and accelerates traditionally manual mailroom processes. Intelligent capturing and data processing give you the power to deliver critical business information to the right people at the right time while lowering costs, all without leaving your desk.

Digital Mailroom Outsourcing and Automation in Manassas, Virginia.

How Does Mail Outsourcing Work?

When you work with Didlake Imaging to outsource your mail, we scan, digitize and route your mail for delivery to people or departments within your organization. Our advanced imaging facilities use safe and secure processes to keep your confidential mail, documents and information private while allowing you to manage access to the proper people or departments.

Virtual Mailroom Automation Solutions

Digital Mailroom Automation Service Process in Manassas, Virginia.
Once you redirect your mail to our scanning facility, our expert team will work with your organization to help automate your virtual mailroom. Here’s how we work with you to craft an automation solution that works for you.

  1. Didlake Imaging securely receives and opens mail parcels.
  2. We sort out the junk mail before we prep and scan documents.
  3. Each envelope’s content is scanned and digitally transformed into a searchable PDF document enabled by Optical Character Recognition (OCR).
  4. Scanned mail is uploaded to our secure cloud storage repository for you to view and manage all in one place.
  5. When combined with a robust Document Management System (DMS), you can distribute mail throughout your organization while managing workflows.
  6. Items such as checks and packages are returned to you with minimal contact.
  7. All original documents can either be returned to you or shredded through our partnership with TrueShred.

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Features & Benefits

An Eco-Friendly Solution

An Eco-Friendly Solution

Our scanning experts process inbound physical mail to digital formats by manually scanning paper mail at our secure in-house facilities located in Manassas, Virginia.

Quick Search & Retrieval

Quick Search & Retrieval

Optical character recognition (OCR) converts the contents of your documents into searchable digital files. Digital access allows for better collaboration amongst colleagues and provides search capabilities within documents by text or index. Your workers can spend more time working and less time searching with increased efficiency and document control.

Private & Secure

Private & Secure

Keeping your information confidential is our top priority. Our staff is dedicated to keeping your data protected. Our team is Health Insurance Portability and Accountability Act (HIPAA) and National Archive and Records Administration (NARA) compliant, managing your paper mail in one location to standardize your process and reduce the risk of noncompliance with organizational and federal policies.

The Didlake Difference

The Didlake Difference

When you scan with Didlake Imaging, you make a difference. We provide people with disabilities enriching employment opportunities that integrate them into the workforce and our communities.

Service Solutions

Document Preparation Services
Separate files, remove staples and paper clips, fix tears and dog ears, and secure sticky notes and loose papers.

 

Document Scanning Services
Physical files are directly scanned to digitally indexed files stored on a secure server.

 

Optical Character Recognition
Provides you full searching capability of digital documents.

 

Forms Processing
Turn your information captured on forms into usable data.

Back-File Document Conversion
Scan and index existing documents, microfilm and microfiche to a searchable digital archive.

 

Day-Forward Document Scanning
Scan, index and store new documents as a part of your normal business workflow.

 

Cloud Storage Solutions
Store files in secure cloud storage. We deliver your scanned documents to you through Microsoft Azure’s secure cloud. Other delivery options include flash drive storage, external hard drives, and optical media (DVDs.)

See What Our Clients Have To Say

"Excellent service! I live nearby so I dropped off my photos and the team was clear about timelines and pricing. It's great to have the photos accessible now to share with other family members."
Luisa Pearson
"Looking for great service and friendly people, Didlake is the place to go for any imaging service request. They completed our scan job fast and efficiently. They checked in along the way to make sure we were satisfied with the work being done. Amazing customer service and we will definitely return again."
Awura-Adzua Phillips
"We hired DDI to take on the mammoth task of digitizing some donor files. They were communicative from quote to completion, arrived on time for pick up and drop off, and communicated monthly around the scope of work being completed and showed samples. I have had a couple of occasions to find myself looking at digitized files and have found it straightforward to access the data. While I don't foresee any large scale digitization needs ...
Christina McNamee
"Highly recommend Didlake for digitizing, storage and shredding services; they were extremely easy to work with and highly responsive. Will use them again for future needs."
Kim Thompson
"Didlake is an all around fantastic company. I utilized their image scanning services for a personal project and they could not have been more accommodating and kind to me. From my interactions with the staff at the Manassas location I truly believe that Didlake is a company that cares about their customers, their employees, and their services. I was incredibly pleased with the quality of the photo scans and quick turnaround time. Their pricing for ...
"Very reliable and responsive. Helped with all my scanning needs. Would 100% work with them again. Great people and great mission!"
Cole BradshawGoodProjects
"Tremendous value for cost and high quality services. Would highly recommend to others."
"Didlake did an excellent job processing my digital records for River Creek OA. They were thorough, professional and an all around a pleasure to work with. Their quote was fair and accurate. They did not bait and switch like the prior company we tried to work with. A class act!"
Brittanie DavisRiver Creek HOA
"Very pleasant and personable. Explained everything to me and had answers to all of my questions. The team was very enjoyable and easy to work with to complete our task."
"The scanned documents were very clear, their service, fast and efficient, very friendly staff. I admire them hiring people with disabilities. If I have another large scanning job, I would have them do the job. I highly recommend them."
"I recently had some old and delicate family photos scanned. Didlake Photo Imaging went above and beyond my expectations in both quality of work and delivery of the final product. I highly recommend them and plan to use their services again in the near future to scan additional photos."
Veronica Crim
"My scanned photos are lovely! They were reasonably priced and exceeded my expectations in delivery time. Excellent photocopying plus the wide range of other services the company provides, in addition to their commitment to employing persons with disabilities, makes it easy to endorse this outstanding firm."
Sally Prouty
"I was greeted by highly personalized and friendly service for which I am grateful. I was very pleased with the results of their work and will use Didlake Photo Imaging again when I need similar services."
Stephen Robinson
"Working with Candie and everyone at Didlake for our large scanning project was a pleasure. They were courteous, professional, and made the process smooth and easy! They offered a more than fair price point for their services and of course, it is always wonderful to know that you are supporting a nonprofit like theirs that employs adults with disabilities. Would 100% work with them again!"
Rachel CarrierThreespot
"I had Didlake Imaging scan 3000 photos for me. Now those memories are preserved forever. Excellent service, excellent price. I highly recommend Didlake Imaging."
Mason Hollcroft

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