What is a Digital Mailroom?

A virtual mailroom allows you to standardize and reduce the risk of noncompliance by managing both paper and electronic mail through the same process. What if you could eliminate the distraction of mail processing entirely by outsourcing your mailroom?

Didlake Imaging automates and accelerates traditionally manual mailroom processes. Intelligent capturing and data processing give you the power to deliver critical business information to the right people at the right time while lowering costs, all without leaving your desk.

Digital Mailroom Outsourcing and Automation in Manassas, Virginia.

How Does Mail Outsourcing Work?

When you work with Didlake Imaging to outsource your mail, we scan, digitize and route your mail for delivery to people or departments within your organization. Our advanced imaging facilities use safe and secure processes to keep your confidential mail, documents and information private while allowing you to manage access to the proper people or departments.

Virtual Mailroom Automation Solutions

Digital Mailroom Automation Service Process in Manassas, Virginia.
Once you redirect your mail to our scanning facility, our expert team will work with your organization to help automate your virtual mailroom. Here’s how we work with you to craft an automation solution that works for you.

  1. Didlake Imaging securely receives and opens mail parcels.
  2. We sort out the junk mail before we prep and scan documents.
  3. Each envelope’s content is scanned into a searchable PDF document enabled by Optical Character Recognition (OCR).
  4. Scanned mail is uploaded to our secure cloud storage repository for you to view and manage all in one place.
  5. When combined with a robust Document Management System (DMS), you can distribute mail throughout your organization while managing workflows.
  6. Items such as checks and packages are returned to you with minimal contact.
  7. All original documents can either be returned to you or securely shredded through our partnership with TrueShred.

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Features & Benefits

An Eco-Friendly Solution

An Eco-Friendly Solution

Our scanning experts process inbound physical mail to digital formats by manually scanning paper mail at our secure in-house facilities located in Manassas, Virginia.

Quick Search & Retrieval

Quick Search & Retrieval

Optical character recognition (OCR) converts the contents of your documents into searchable digital files. Digital access allows for better team collaboration and provides search capabilities within documents by text or index. With increased efficiency and document control, your staff can spend more time working and less time searching.

Private & Secure

Private & Secure

Keeping your information confidential is our top priority. Our staff is dedicated to keeping your data protected. Our team is Health Insurance Portability and Accountability Act (HIPAA) and National Archives and Records Administration (NARA) compliant, managing your paper mail in one location to standardize your process and reduce the risk of noncompliance with organizational and federal policies.

The Didlake Difference

The Didlake Difference

When you scan with Didlake Imaging, you make a difference. We provide people with disabilities enriching employment opportunities that integrate them into the workforce and our communities.

Service Solutions

Document Preparation Services
Separate files, remove staples and paper clips, fix tears and dog ears, and secure sticky notes and loose papers.


Document Scanning Services
Physical files are directly scanned to digitally indexed files stored on a secure server.


Optical Character Recognition
Provides you full searching capability of digital documents.


Forms Processing
Turn your information captured on forms into usable data.

Back-File Document Conversion
Scan and index existing documents and microfiche to a searchable digital archive.


Day-Forward Document Scanning
Scan, index and store new documents as a part of your normal business workflow.


Cloud Storage Solutions
We deliver your scanned documents to you through Microsoft Azure’s secure cloud. Other delivery options include flash drive storage, external hard drives and optical media (DVDs.)

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