PDF and Document Redaction Services

PDF and document redaction quickly removes sensitive data from scanned documents with optical character recognition (OCR). Professional redaction services ensure personal and identifiable information within documents remain completely confidential.

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PDF and document redaction quickly removes sensitive data from scanned documents with optical character recognition (OCR).

What is Document Redaction?

Document redaction is the process of removing specific text and images from a document. Sometimes the process is called document sanitization.

Governments, businesses, and individuals use document redaction to blackout private information from electronic documents before they are released or published.

How We Sanitize Documents of Sensitive Information with OCR

At Didlake Imaging, we understand the industry regulations and privacy rules that guide your day-to-day document management programs. We sanitize documents of sensitive information with OCR technology using three steps in the redaction process.

In short, physical documents are:

  1. Scanned into a digital format
  2. Made editable and identifiable with OCR
  3. Reviewed and automatically redact private information

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Using Optical Character Recognition to Redact Documents

The first step in redaction is document scanning. The text is scanned at our secure facility and converted to a digital PDF file with OCR search capabilities. The software uses a tested rule set to flag sensitive information for review, identifying and removing patterns, private information, and other custom variables.

Strict Chain of Command and Internal Review

The second step is our internal review process. Our team of document experts hand reviews our software’s flagged fields on sample documents with you to ensure nothing is missed. After our sample consultation, our team is better able to approve and deny each redaction within your records, automating the process.

By following our strict chain of command, each redaction is permanently applied to a copy of the document, and the original is securely stored. Redacted and non-redacted files can be stored in secure Cloud Storage for instant access and full privacy controls.

Our Facility

What Types of Confidential Information Should Be Redacted?

As record exposure risks increase, organizations must provide a secure and professional treatment of the private information they manage. Redaction is a critical tool that ensures confidential information from recently scanned documents is not shared or seen.

Think of document redaction as a digital eraser, scrubbing away private data that could have devastating consequences if exposed.

If your documents have private client information such as social security numbers, you can remove that information from PDFs. Other types of information that can be redacted includes:

  • Driver’s license numbers
  • Birth dates
  • Maiden names
  • Credit card numbers
  • Protected healthcare information
  • Defendant names

Selective Disclosure Rules by Industry

From the medical field to the legal industry, document redaction services ensure selective disclosure rules are maintained. Any company or organization that scans physical files to electronic records should always be redacted before distribution. Keeping client, patient, and public records containing personal and business information safe from cyber crimes and privacy concerns legally protect your operations.

Government Services

Finding a Secure Document Redaction Service Solution that Works for You

Some redaction providers and software appear to sell their services to protect you. That might not always be the case. Some services’ redaction blackouts can be easily reversed. With Didlake Imaging, that is not the case. Our redactions are irreversible without proper credentials.

Insecure document redaction services can be a costly mistake for companies handling sensitive information. To prevent long-term issues, use a reliable document management and redaction company like Didlake Imaging. Our services provide:

  • A secure and Health Insurance Portability and Accountability Act (HIPAA) compliant facility
  • Fully-screened employees
  • Video monitoring in scanning and handling areas
  • State of the art, industry-standard redaction software
  • Scanning of non-digitized files, as needed

Request a Free Sample Scan

To ensure the quality of your PDF and document redaction project, we use sample scans for approval. Request a free sample scan, with no commitments, from our team today!

See What Our Clients Have To Say

From start to finish we were impressed by the professionalism, service, and high quality of work on our project to completely digitize our paper records. We highly recommend Didlake.
EL Admin
5 Star review!
Ryan Herrick
I've worked with Didlake twice and would happily work with them again. The entire Didlake team makes the process as smooth and easy as possible. I've shut down 2 offices over the last few years and Didlake was fantastic in picking up my files, scanning and disposing of them, and getting me a flashdrive of my documents. The files were labelled and orderly. I really couldn't ask for more and will use them again should ...
Brian Smith
"I needed to have a few old newspapers scanned that were too large to scan at home, so I discovered Didlake Imaging, and they did a wonderful job. Everyone I dealt with was just as nice as could be, and I especially like the fact that they are committed to hiring people with disabilities. I am a strong believer in supporting local businesses, and you couldn't find a better one than this to support. I ...
Christine Baker
"Excellent service! I live nearby so I dropped off my photos and the team was clear about timelines and pricing. It's great to have the photos accessible now to share with other family members."
Luisa Pearson
"Looking for great service and friendly people, Didlake is the place to go for any imaging service request. They completed our scan job fast and efficiently. They checked in along the way to make sure we were satisfied with the work being done. Amazing customer service and we will definitely return again."
Awura-Adzua Phillips
"We hired DDI to take on the mammoth task of digitizing some donor files. They were communicative from quote to completion, arrived on time for pick up and drop off, and communicated monthly around the scope of work being completed and showed samples. I have had a couple of occasions to find myself looking at digitized files and have found it straightforward to access the data. While I don't foresee any large scale digitization needs ...
Christina McNamee
"Highly recommend Didlake for digitizing, storage and shredding services; they were extremely easy to work with and highly responsive. Will use them again for future needs."
Kim Thompson
"Didlake is an all around fantastic company. I utilized their image scanning services for a personal project and they could not have been more accommodating and kind to me. From my interactions with the staff at the Manassas location I truly believe that Didlake is a company that cares about their customers, their employees, and their services. I was incredibly pleased with the quality of the photo scans and quick turnaround time. Their pricing for ...
"Very reliable and responsive. Helped with all my scanning needs. Would 100% work with them again. Great people and great mission!"
Cole BradshawGoodProjects
"Tremendous value for cost and high quality services. Would highly recommend to others."
"Didlake did an excellent job processing my digital records for River Creek OA. They were thorough, professional and an all around a pleasure to work with. Their quote was fair and accurate. They did not bait and switch like the prior company we tried to work with. A class act!"
Brittanie DavisRiver Creek HOA
"Very pleasant and personable. Explained everything to me and had answers to all of my questions. The team was very enjoyable and easy to work with to complete our task."
"The scanned documents were very clear, their service, fast and efficient, very friendly staff. I admire them hiring people with disabilities. If I have another large scanning job, I would have them do the job. I highly recommend them."
"I recently had some old and delicate family photos scanned. Didlake Photo Imaging went above and beyond my expectations in both quality of work and delivery of the final product. I highly recommend them and plan to use their services again in the near future to scan additional photos."
Veronica Crim

Service Solutions

Document Preparation Services
Separate files, remove staples and paper clips, fix tears and dog ears, and secure sticky notes and loose papers.


Document Scanning Services
Physical files are directly scanned to digitally indexed files stored on a secure server.


Optical Character Recognition
Provides you full searching capability of digital documents.


Forms Processing
Turn your information captured on forms into usable data.

Back-File Document Conversion
Scan and index existing documents, microfilm, and microfiche to a searchable digital archive.


Day-Forward Document Scanning
Scan, index, and store new documents as a part of your normal business workflow.


Cloud Storage Solutions
Store files in secure cloud storage. We deliver your scanned documents to you through Microsoft Azure’s secure cloud. Other delivery options include flash drive storage, external hard drives, and optical media (DVDs.)